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Terms & Conditions of Provision of Training Courses



Independent Medical Solutions Limited will exercise all reasonable skill, care and diligence in the performance of the contract

Independent Medical Solutions Limited will conform to all Buyers reasonable safety regulations in force at site / venue to the extent that the buyer makes such regulations known to Independent Medical Solutions Limited (in writing) prior to the commencement of the contract.Independent Medical Solutions Limited shall not be responsible for any cost incurred by the client whether in relation to any delegate including without limitation any travelling expenses or accommodation expenses or otherwise.


Delegate numbers on the specialised courses are kept to a minimum therefore if as a result of other delegates’ cancellations the course then becomes insufficiently attended – the course will be cancelled. The remaining delegates will be given the option of transferring onto the next available scheduled course. 

Cancellation by the delegate or company may take place up to twenty-one days prior to the first day of the course without incurring a cancellation charge. On cancellation, delegates or a company will be given the opportunity to re-book onto a future course. 

If cancellation, by the delegate or company takes place within 21 days of the first day of the course, a cancellation charge of 25% will be payable, if cancellation takes place within 14 days it will be 50% and within 10 Days a charge of 100% will be payable.


Telephone bookings must be confirmed in writing.


The intellectual property and copyright of all documents under the contract shall belong to Independent Medical Solutions Limited.

5.     PAYMENT

If more delegate numbers appear than specified on any booked course, the delegate or company involved will be charged an extra cost in accordance with the course fee.

Payment, unless otherwise agreed in writing with Independent Medical Solutions Limited and the buyer, shall where goods are supplied on credit – payment shall be due 7 days from the date of the invoice issued by Independent Medical Solutions Limited. If the buyer fails to settle the invoice on the due date the buyer may be required (at the discretion of Independent Medical Solutions Limited), to pay interest on the amount outstanding at the rate of 2.25% per day above the then current base rate of interest of Lloyds Bank plc.

If account facilities have been granted to a buyer from Independent Medical Solutions Limited:

a)       Invoices will be submitted to the buyer on a monthly basis.

b)       All such invoices must be paid by the 23rd day of the month following completion.

Any payments not received by Independent Medical Solutions Limited on the due date shall bear interest – Thereafter interest shall accrue from day to day at the rate of 2.25% per day above the then current base rate of Lloyds Bank plc compounded at the end of each month. For the avoidance of doubt, such a remedy is in addition to the right of Independent Medical Solutions Limited either to take legal action for the amount outstanding including any interest due, or to repudiate the contract and repossess the goods.


Terms & Conditions of Provision of Sale



The supply of goods Independent Medical Solutions Limited to any buyer as buyer’s agent (“the buyer”) shall be subject to and conditional upon acceptance by the buyer of these Conditions of Supply which shall apply notwithstanding any purported waiver, expressed or implied, by or on behalf of Independent Medical Solutions Limited. Where there is any conflict between the Conditions of Supply and any other condition sought to be imposed by the buyer then these conditions of supply shall prevail, unless such other condition has been specifically agreed to in writing by Independent Medical Solutions Limited. We reserve the right to refuse to accept orders.


The risk in the goods supplied shall pass to the buyer on the delivery into the buyer’s possession or on the buyer’s carrier or agent or the place of delivery nominated by the Buyer and Independent Medical Solutions Limited shall be under no liability whatsoever for any loss or damage occurring thereafter.

3.     RETURNS

Claims for returned goods can only be accepted in accordance with the following policy.

If for any reason the buyer is not fully satisfied with the purchase Independent Medical Solutions Limited will gladly refund or exchange for another product, if the buyer returns it as purchased together with the receipt within 60 days. If the buyer’s not sure whether the choice is what is needed it can safely be ordered knowing that the purchase can be returned. As expected any product can be returned except made-to-measure garments, cut fabrics or goods specially manufactured to the buyer’s instructions. These can only be accepted for return if faulty. No claims can be accepted for returned goods unless a receipt is obtained from the carrier.


Responsibility for damage to or loss of goods prior to the passing of risk in the goods will only be accepted by Independent Medical Solutions Limited if the buyer notifies Independent Medical Solutions Limited in writing within seven days of delivery in the case of damage, or within ten days from the date of invoice in the case of loss or non-delivery.


Value For Money

Here at Independent Medical Solutions, we make sure that all our courses are competitively priced and offer value for money. Costs cover students learning materials and examination fees (if applicable).

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